The Washington Metropolitan Area Transit Authority (WMATA) sought professional technical consulting services from K&J Safety and Security Consulting Services, Inc. to conduct a review of the Rail Operations Controller Training Program with the focus on revising it to a highly efficient and productive training program, including a determination of the optimal training subjects, methods and duration. Providing Rail Traffic Controllers with the proper tools to do their jobs is essential. Training is a tool that must be continually refined to ensure employees have the best chance at success, which translates directly to improved safety, efficiency, and reliability for WMATA […]